tag:blogger.com,1999:blog-791817892794754996.post6269235368793672643..comments2023-11-18T08:59:54.598+00:00Comments on Carmarthenshire Planning Problems and more: Ombudsman slams Carmarthenshire's Complaint handlingcaebrwynhttp://www.blogger.com/profile/17233902574832152764noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-791817892794754996.post-32002109323494162992012-07-02T22:37:22.209+01:002012-07-02T22:37:22.209+01:00Can The Welsh Audit Office give any constructive r...Can The Welsh Audit Office give any constructive reason for not investigating the workings of Carmarthen Council especially it's Planning Department?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-81305109481697751082012-06-27T12:42:23.588+01:002012-06-27T12:42:23.588+01:00Poor Meryl. The arrogant culture which is sadly a...Poor Meryl. The arrogant culture which is sadly all to prevalent within this authority is so entrenched, they cannot even recognise it when it is pointed out to them by other professional bodies, as is evident in Meryl Gravell's letter of response to the Minister. It really is about time for senior heads to roll!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-52780761509635403992012-06-26T13:21:12.917+01:002012-06-26T13:21:12.917+01:00Meryl Gravell's letter to the Minister Carl Sa...Meryl Gravell's letter to the Minister Carl Sargeant is not only shocking, given the serious concerns raised regarding this authority, but in her response, she blatantly perpetuates the arrogance so many people experience, which permeate the halls of C.C.C. Is she aware of the adopted high handed 'culture of approach' to complainants. If so, her response should have been 'contrite'. IF not aware, her response should have been showing deep concern, with a clear and obvious desire to appease. <br />Instead, her letter is bull headed, containing wilfully misleading references to individual problems and experiences, which is unnacceptable. Ms. Gravell's letter only serves to confirm there is a serious problem existing within the confines of this council and in particular, it's leaders. <br />Perhaps Ms. Gravell would care to meet with myself at some point, and I would be only too pleased to fully enlighten her as to the unnacceptable 'culture' which most certainly exists, which she blindly chooses to ignore. Ms. Gravell attitude reinforces the general view of this authority.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-50653208022590717002012-06-25T13:35:06.325+01:002012-06-25T13:35:06.325+01:00I suspect that most people that make a complaint w...I suspect that most people that make a complaint when confronted by a senior officer saying there is nothing wrong realise that there is little point taking the complaint further!<br />I know of at least three cases where this is so.towy71https://www.blogger.com/profile/17385691259489936354noreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-83863837727777715702012-06-25T11:42:38.308+01:002012-06-25T11:42:38.308+01:00@Anonymous Good luck.
Re the blacklist; you could...@Anonymous Good luck. <br />Re the blacklist; you could always ask but I imagine there's an official and an unofficial version....<br /><br />@Cneifwr Of course by 'centralising' the complaints system, all complaints must now pass through the presidential suite. Which is a recurring pattern with most things...caebrwynhttps://www.blogger.com/profile/17233902574832152764noreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-46212757769245347532012-06-25T09:06:06.885+01:002012-06-25T09:06:06.885+01:00Peter Tyndall deserves praise for once again stand...Peter Tyndall deserves praise for once again standing up to the council. <br /><br />Meryl's letter is truly extraordinary for its mix of bluster, wounded pride and threats.<br />It acknowledges that people were placed on the persistant complainants register without being told, and also contains the bizarre argument that when dealing with complaints about planning enforcement (or lack of), "satisfying one complainant at (sic) the detriment of another resident does not solve the problem".<br /><br />Huh?Cneifiwrhttps://www.blogger.com/profile/08767078276794410524noreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-6331906635217097602012-06-25T07:34:36.389+01:002012-06-25T07:34:36.389+01:00Thank you for this post, which is highly relevant ...Thank you for this post, which is highly relevant for my case - my complaint (planning department, specifically enforcement), having recently completed stage 2. Needless to say the stage 2 finding in the council's favour. However, a surprising and significant piece of new evidence (an internal email), previously not but now latterly disclosed to me, will add weight to my (probable) complaint to the ombudsman. However I am still waiting for more info. from the council - answers and info. relating to this new piece of information requested 2nd May 2012. Additionally, I suspect I am classed as a repeat complainant - how could I confirm this?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-82121055417555201722012-06-24T21:35:11.972+01:002012-06-24T21:35:11.972+01:00Apols for typo WAD = WAGApols for typo WAD = WAGNospinhttp://www.walesopinionslive.freeforums.orgnoreply@blogger.comtag:blogger.com,1999:blog-791817892794754996.post-22816616260734409002012-06-24T20:57:46.466+01:002012-06-24T20:57:46.466+01:00Is this a case of WAD / Audit Office can't do ...Is this a case of WAD / Audit Office can't do anything about it or won't.<br /><br />If they can't who can, if they won't surely it needs parliamentary interference as they are the custodians of the bills that set up devolution.Nospinhttp://www.walesopinionslive.freeforums.orgnoreply@blogger.com